Terms and Conditions
Effective date: 23 July 2026
These Terms and Conditions form a binding agreement between the person or organisation using Oryyn Creative Lab ("you") and Canute Fernandes, sole proprietor trading as Maveristic ("Maveristic", "Creative Lab", "we", "us" or "our"). They govern the public website, registered account, AI generation tools, credit purchases, project workspace, downloads and optional transfer to Oryyn.
By creating an account, purchasing credits, submitting a generation request or otherwise using Creative Lab, you agree to these Terms and the policies incorporated into them. If you do not agree, do not use the service.
1. Eligibility
You must be at least 18 years old and legally competent to enter a binding contract. Creative Lab is not presently intended for children or minors. If you use the service for an organisation, you confirm that you have authority to bind that organisation and that its use complies with these Terms.
You must provide accurate account, contact, billing and tax information. You may not create multiple accounts to evade restrictions, obtain repeated welcome credits, manipulate pricing, avoid enforcement or conceal payment activity.
2. Accounts and security
Your account is personal to you unless an expressly supported organisational feature states otherwise. You must keep credentials secure, use reasonable safeguards and promptly notify us of suspected compromise. You are responsible for activity performed through your account until you notify us and we have a reasonable opportunity to restrict access.
Credentials may not be sold, shared or used to provide unauthorised access. Each project collaborator must use an individual eligible account. Project access does not provide access to another user's wallet, unrelated projects or account settings.
3. The service
Creative Lab provides an orchestration and workspace layer for supported AI and creative tools. A request may be processed by Maveristic systems, Base44 services, external AI providers, hosting providers, storage networks, payment partners or moderation services.
Models, features, formats, queue times, providers and credit costs may change. We may add, remove, suspend or substitute a feature or provider for security, safety, legal, quality, commercial or technical reasons. We will not knowingly convert an already completed top-up into a materially different financial product.
4. Credits and one-time top-ups
Creative Lab currently sells one-time credit top-ups and does not charge recurring subscription fees. Credits are prepaid contractual service units usable only for eligible Creative Lab operations. They are not money, stored value, a bank deposit, cryptocurrency, securities, a payment instrument or a refundable cash balance.
Purchased and welcome credits do not expire solely due to time. They have no cash value, cannot be withdrawn and are non-transferable. Welcome credits can be used for any generation type currently supported by the product. Abuse of welcome-credit eligibility may result in removal of improperly obtained credits and account restriction.
Before a chargeable generation, Creative Lab should display the applicable rate or estimated credit cost. Actual consumption may depend on the provider, model, duration, resolution, number of variants, enhancement, priority and other settings shown in the product.
5. Generation lifecycle
A generation request may pass through validation, safety review, credit reservation, provider submission, processing, delivery, failure, cancellation, expiry, recovery or manual reconciliation. Creative Lab may reserve estimated credits before provider submission and finalise, reduce, release or restore them when the outcome becomes determinable.
AI generation is probabilistic. A technically successful result may differ from your prompt, contain artefacts, resemble existing material, omit details or fail subjective creative expectations. Creative dissatisfaction is not a technical failure and does not automatically entitle you to restored credits or a monetary refund.
When a verified technical failure produces no successfully delivered output, affected credits will be released or restored in accordance with the Credits Policy. An uncertain provider status may remain pending while Creative Lab reconciles the original request; we will avoid submitting a second potentially billable job merely because a callback was interrupted.
6. Your inputs
You retain rights you lawfully hold in your prompts, scripts, uploads, reference media, voices, likenesses, trademarks and other input. You grant Maveristic and the selected service providers a non-exclusive, worldwide, limited licence to host, copy, transform, transmit, moderate and process that input only as reasonably necessary to provide, secure, support and administer the service, reconcile usage and comply with law.
You represent that you have all permissions, consents and lawful authority required for your input and intended use. Public availability of a person's image, voice, performance or work does not by itself establish permission.
7. Outputs
As between you and Maveristic, Maveristic does not claim ownership of an eligible output solely because it was generated through Creative Lab. This does not guarantee that copyright, exclusivity or enforceable ownership arises. Similar or identical outputs may be generated for other users, and an output may unintentionally resemble existing people, brands or works.
Your right to use an output depends on applicable law, your input rights, the selected model or provider terms, disclosed restrictions and the intended context. You must review, clear and label outputs before commercial publication or other material reliance.
8. Acceptable use
You may not use Creative Lab for unlawful, exploitative, non-consensual, deceptive, defamatory, privacy-invasive, infringing, hateful, terrorist, fraudulent or dangerous activity. Prohibited conduct includes sexual content involving minors, non-consensual intimate imagery, deceptive impersonation, fabricated evidence, scams, unlawful surveillance, serious wrongdoing assistance and circumvention of safety or payment controls.
The Acceptable Use and Safety Policy forms part of these Terms. Provider-specific rules may be stricter and will apply to the relevant model.
9. Synthetic media and provenance
You must disclose AI generation or material AI alteration when required by law, provider rules, Oryyn terms, professional standards or the context in which a reasonable person could otherwise be materially misled. You must not remove a mandatory watermark, provenance marker, content credential or safety label.
Creative Lab may attach visible or invisible labels, metadata, identifiers or provenance signals to an output and may retain records reasonably required to investigate abuse, rights claims, billing and provider disputes.
10. Third-party providers
Creative Lab may send prompts, media, settings and operational identifiers to a selected or substituted provider. Provider availability, processing region, retention, moderation and commercial-use terms vary. The current provider or model should be identified in the product or Provider Register where practicable.
Integration does not mean a provider endorses Creative Lab or your output. A provider may independently block a request or restrict use. Credit treatment for provider failures is governed by the Credits Policy.
11. Prices, GST and payment
Indian prices are displayed in INR and are inclusive of applicable GST unless the checkout expressly states otherwise. International prices may be displayed and charged in USD through supported payment methods. International users may incur card-issuer, bank, foreign-exchange, withholding or local tax charges that are not collected by Creative Lab.
Payments are processed through Razorpay and its banking or payment partners. Full card credentials are ordinarily handled by the payment processor, not Creative Lab. You authorise the selected payment method to be charged for the confirmed top-up.
Fraud, chargeback abuse, payment reversal, coupon misuse or incorrect billing information may result in credit reversal, restriction, evidence submission to the payment partner or recovery action. Contact billing support before initiating a chargeback so that a genuine problem can be investigated.
12. Digital delivery
Credit packs are delivered electronically to the purchasing account after successful payment verification. No physical goods are shipped. Generation outputs are delivered through the dashboard, gallery, history, download or an expressly supported integration.
You are responsible for downloading and independently backing up important outputs. Workspace storage is a convenience and not a permanent archival guarantee.
13. Storage, deletion and continuity
Storage limits and technical retention may vary by feature. We may remove corrupt, unlawful, abandoned or policy-violating material and may retain billing, ledger, consent, security, rights, takedown and legal records after account deletion where reasonably necessary or required by law.
Purchased credits do not expire merely due to time. If Creative Lab permanently discontinues the paid service, Maveristic will provide reasonable notice and a reasonable opportunity to use remaining purchased credits or another remedy required by applicable law.
14. Optional publishing to Oryyn
Publishing is user-initiated. When you select "Publish to Oryyn" or an equivalent command, you instruct Creative Lab to transfer the selected asset and associated metadata, provider information, rights declarations and technical identifiers to Oryyn.
Successful generation or payment does not guarantee Oryyn acceptance, publishing, promotion, sale or monetisation. Oryyn applies its own creator, marketplace, content, licensing and privacy terms. The Publish-to-Oryyn Addendum forms part of the transfer request.
15. Moderation and enforcement
Creative Lab may use automated and human review to protect users, providers, rights holders and the service. Action may include prompt blocking, output quarantine, labels, download or publishing restrictions, credit adjustment, warning, feature restriction, suspension, termination, evidence preservation and reporting where legally required.
Where lawful and practicable, you may seek review through the grievance channel. Urgent safety, fraud, legal or security action may occur before notice.
16. Platform intellectual property
Maveristic and its licensors retain all rights in the Creative Lab software, interface, brand, workflow, documentation, templates, sample prompts, presets and non-user content. Your account receives only a limited, revocable, non-exclusive right to use the service under these Terms.
You may not reverse engineer, scrape, benchmark for a competing service, extract model weights, bypass safeguards, automate through unauthorised means, resell access or interfere with service operation.
17. Suspension and termination
You may stop using the service and request account closure. There is no recurring subscription to cancel. Closing an account does not create a right to cash redemption of credits.
We may suspend or terminate access for breach, serious risk, fraud, non-payment, legal demand, provider restriction, extended technical discontinuation or conduct that threatens other users or the platform. Enforcement involving purchased credits will remain subject to applicable consumer law.
18. Disclaimers
To the maximum extent permitted by law, Creative Lab and outputs are provided on an "as available" basis. AI systems may hallucinate, reproduce bias, generate offensive or unexpected content and produce factual or rights-related errors. We do not warrant that an output will be unique, accurate, lawful, non-infringing, commercially suitable or fit for a particular purpose.
Creative Lab does not provide legal, medical, financial, safety-critical or other professional advice. You must apply qualified human review before relying on an output.
19. Limitation of liability
Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded. Subject to that rule, Maveristic is not liable for indirect, special, incidental, punitive or consequential loss, loss of profit, opportunity, goodwill or data, provider outages, unlawful inputs, rights-clearance failures or reliance on an output.
To the maximum extent permitted by law, Maveristic's aggregate liability arising from Creative Lab will not exceed the amount you paid for Creative Lab credits during the six months before the event giving rise to the claim.
20. Indemnity
To the extent permitted by law, you will defend and indemnify Maveristic and its personnel against third-party claims, losses and reasonable costs arising from your unlawful input, output, publication, rights violation, fraud, breach or circumvention of safeguards, except to the extent caused by Maveristic's proven wilful misconduct.
21. Consumer rights
These Terms do not limit rights available under the Consumer Protection Act, 2019 or other mandatory law. A consumer may use a competent consumer forum or statutory remedy notwithstanding a contractual dispute process where that right cannot be waived.
22. Governing law and dispute resolution
These Terms are governed by the laws of India. The parties will first attempt to resolve a dispute through good-faith written discussion for 30 days.
If unresolved and legally arbitrable, the dispute will be referred to a sole arbitrator mutually appointed under the Arbitration and Conciliation Act, 1996. The seat and venue will be Mumbai, Maharashtra, and proceedings will be in English. Courts of competent jurisdiction in Mumbai will have jurisdiction over arbitration-related matters and disputes not capable of arbitration. This clause does not restrict non-waivable consumer remedies or urgent injunctive relief.
23. Changes
We may update these Terms for legal, safety, provider, technical or commercial reasons. Material changes will be notified through reasonable channels and will operate prospectively unless an urgent legal or security change requires earlier effect. Where renewed consent is required, the product will request it.
24. Contact
Legal and general notices: canute@maveristic.com. Safety and grievances: visaj@maveristic.com. Postal notices may be sent to the principal place of business listed on the About page.